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Free PDF Energy-and-Utilities-Cloud - Perfect Exam Salesforce Energy and Utilities Cloud Accredited Professional Exam Training

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q59-Q64):

NEW QUESTION # 59
An energy company wants to accurately price quotes for new. small and medium businesses, which two scenarios would require integration to a third-party system?

A. Credit ratings are actively used as a pricing input for small and medium business customers
B. The potential customer began their journey using WhatsApp.
C. Some customers existed on a legacy billing system from previous contracts
D. Meter technical data is required from the Distributed System Operator (DSO) m order to confirm supply is possible

Answer: A,D

Explanation:
For accurately pricing quotes for new, small, and medium business customers, integration with third-party systems is necessary in scenarios where meter technical data is required from the Distributed System Operator (DSO) to confirm supply capability (B), and where credit ratings are used as a pricing input (D). Integrating with the DSO's systems ensures accurate supply feasibility assessments, while integrating with credit rating agencies provides the necessary financial risk insights to inform pricing decisions effectively.References= Salesforce Energy and Utilities Cloud documentation on pricing and quoting emphasizes the need for accurate data, which may require integration with external systems for meter data and credit assessments. Information on integrating Salesforce with external systems for enhanced quoting accuracy canbe found in Salesforce's integration and API documentation:https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/

NEW QUESTION # 60
A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?

A. Salesforce Service Console license
B. Salesforce Field Service license
C. Salesforce Contact Center license
D. Energy and Utilities Base Service license

Answer: D

Explanation:
To schedule a field technician appointment using the Energy and Utilities Contact Center Console, the call center agent requires the Energy and Utilities Base Service license. This specific license grants access to the functionalities and features within the Energy and Utilities Cloud, including the ability to schedule appointments and manage field service operations directly from the Contact Center Console. It's tailored to meet the unique requirements of energy and utility companies, providing the necessary tools to support customer service and field service coordination.References= The Salesforce Energy and Utilities Cloud documentation details the licensing requirements for using the platform, including the need for the Energy and Utilities Base Service license for call center agents performing tasks such as scheduling field technician appointments:https://www.salesforce.com/products/industries/energy-and-utilities/overview/

NEW QUESTION # 61
An energy company implementing Energy and Utilities Cloud needs to generate a contract frame its proposals that include up to 100 line items, with its template already built in a DOCX file. According to the new company branding, custom fonts were used.

A. Client-Side generation, as this doesn't have a high number of line items
B. Server-Side generation, as this has a high number of line items
C. Using the Contract Lifecycle Management, which Document Generation mechanism should the administrator recommend?
D. Client-Side generation, as Server-Side deesn't support DOCK templates
E. Server-Side generation, as Client-Side doesn't support custom fonts

Answer: A

NEW QUESTION # 62
How is the Energy and Utilities Cloud solution installed on an org?

A. Its installed as a managed package and unmanaged components
B. Its included as part of core and will be deployed when licenses are purchased
C. The functionality is unlocked based on the license types assigned to the org
D. A specialized org that Salesforce creates with the solution installed is required

Answer: A

Explanation:
The Salesforce Energy and Utilities Cloud solution is typically installed in a Salesforce org as a combination of a managed package along with unmanaged components. The managed package includes the core functionalities and objects that are part of the Energy and Utilities Cloud framework, ensuring consistency and support across different orgs. The unmanaged components allow for customization and extension specific to the organization's needs, enabling them to tailor the solution to their unique business processes and requirements.References= The process for installing Salesforce Energy and Utilities Cloud, including the distinction between managed and unmanaged components, is detailed in the Salesforce documentation and the Energy and Utilities Cloud installation guide, available on the Salesforce website or through the Salesforce AppExchange:https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EcsUWUAZ

NEW QUESTION # 63
An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?

A. Create custom fields on the line item object for each cost component.
B. Create child products for each cost component.
C. Create one child product for all cost components.
D. Create different pricing elements for each cost component.

Answer: D

NEW QUESTION # 64
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Joe Ross Joe Ross

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